FAQ

How do I determine if my company is eligible for Amtrak Guest Rewards for Business?

How do I enroll my company in Amtrak Guest Rewards for Business?

Do participating employees continue to earn Amtrak Guest Rewards points?

What can I redeem my points for?

What information do I need to enroll my company in Amtrak Guest Rewards for Business?

Why do I need to provide my federal tax ID to enroll?

What is the Northeast Corridor?

Northeast Corridor travel is Amtrak service that runs between Boston, MA, Springfield, MA, New York, NY, Philadelphia, PA, Washington, DC, Richmond, VA and Newport News, VA. To view the Northeast Zone Chart click here.

The following trains are characterized as Northeast Corridor travel: Acela, Metroliner, Regional, Keystone, Empire Service and Downeaster trains.

Who is the "primary administrator"?

How do I change my company's primary administrator?

How do I manage my Amtrak Guest Rewards for Business account?

What type of travel earns my Business Amtrak Guest Rewards for Business points?

Where can I view my company's account balance?

Can I submit a request for retroactive points?

How long does it take for points to be credited to my account?

How do I redeem for rewards?

Who is eligible to use Amtrak Guest Rewards for Business rewards?

Who do I contact with additional questions about Amtrak Guest Rewards for Business?