FAQ

How do I determine if my company is eligible for Amtrak Guest Rewards for Business?

How do I enroll my company in Amtrak Guest Rewards for Business?

Do participating employees continue to earn Amtrak Guest Rewards points?

What can I redeem my points for?

What information do I need to enroll my company in Amtrak Guest Rewards for Business?

Why do I need to provide my federal tax ID to enroll?

What is the Northeast Corridor?

Who is the "primary administrator"?

How do I change my company's primary administrator?

How do I manage my Amtrak Guest Rewards for Business account?

What type of travel earns my Business Amtrak Guest Rewards for Business points?

Where can I view my company's account balance?

Can I submit a request for retroactive points?

How long does it take for points to be credited to my account?

How do I redeem for rewards?

Who is eligible to use Amtrak Guest Rewards for Business rewards?

Who do I contact with additional questions about Amtrak Guest Rewards for Business?

For general program questions, account inquiries or customer service issues, Contact Us or call 1-800-267-9323 8 a.m. to 8 p.m. ET Monday - Friday.