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Contact Us

We're here to help with any questions or comments you have about the Amtrak Guest Rewards program. Please submit your request below, or contact us:

If you are missing points for Amtrak travel, please submit a missing points request.

Amtrak Guest Rewards Service Center

By Mail

Amtrak Guest Rewards
PO BOX 14368
Philadelphia PA 19115

By Phone

1-800-307-5000
5 a.m. – midnight, Eastern Time,
7 days a week

Please note that our Amtrak Guest Rewards Service Center is closed on the following holidays during 2014.

  • July 4, 2014
  • September 1, 2014
  • November 11, 2014
  • November 27, 2014
  • December 25, 2014
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